Feel At EaseNo Worries
1. Install and debug products on behalf of consumers;
2. Provide technical guidance on usage and other aspects according to consumer requirements;
3. Ensure the supply of maintenance spare parts;
4. Responsible for maintenance services and providing regular maintenance and upkeep;
5. Provide regular phone or home visits for consumers;
6. Implement the "three guarantees" for products, namely repair, replacement, and return;
7. Handle customer letters, visits, and phone complaints, and answer customer inquiries. Collect customer feedback on product quality through various means and make timely improvements based on the situation.